When uploading Products to mokker, the AI removes the background automatically and leaving you with the cutout. In 99% of cases, this works flawlessly. However, there are some rare cases where this fails.
There are several reasons why this could happen:
- Even a human would not know. A company that sells decorations might upload a table with decoration and expects the table to be removed, while a furniture company would like to have the table only. The AI has to decide and might guess wrong what you need
- Sometimes the cutout is harder when the object and the background are of a similar color and/or brightness.
- This is especially true with glass and transparent objects.
- If you have multiple objects in your photo, the AI might cut out all of them or just one
How to solve this:
If the AI detects that the uploaded image is already cut out (the edges of the corners are already transparent), it will not remove anything.
- This means you can use other tools like remove.bg or just photoshop/gimp to cut out your product on your own before uploading it to mokker.
- If the quality of the cutout is low, try another photo of your product or one with a higher resolution
You can use also tools like this one to add a transparent paddi
with these settings: rgba(0,0,0,0)
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