You can have multiple teams, each with their own separate billing.
Step 1: Ensure you are on app.mokker.ai and logged in.
Step 2: On the home dashboard, select “Team Dashboard” in the bottom left corner. Select the team you want to manage.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F01a21671-bf60-4d82-bae8-7cc6b7592e1f%2Fa183d67b-587a-4faf-a90c-40759e82456f%2FUntitled.png?table=block&id=471cbb60-b2a8-49f4-9ebf-2122c77eb93f&cache=v2)
Step 3: Click on “Billing - Manage subscriptions & invoices” at the bottom of the page.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F01a21671-bf60-4d82-bae8-7cc6b7592e1f%2F0b276bf9-db20-4cb4-9af1-cce2a90d124f%2FUntitled.png?table=block&id=bb330f01-5c36-491f-9dd8-74c6a03e7cb2&cache=v2)
Step 4: Mokkers payment Portal (”Stripe”) will open. Scroll to the very bottom to see the invoice history and download individual invoices.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F01a21671-bf60-4d82-bae8-7cc6b7592e1f%2F0376ecf5-286a-419f-bf4a-6366e7ec2d1b%2FUntitled.png?table=block&id=2eef6bd8-d01a-4cba-a5cb-cd3bead4d96e&cache=v2)
Troubleshooting:
If you have charges but do not see any invoices, this can be caused by multiple things.
- Check that you have the correct team selected.
- Check that you are in the correct account. Maybe you accidentally created a second account with mokker, e.g. with Google Login? Check your email history if you are unsure.
- If you confirmed both of these, please contact Support here: Contact Us & Feedback